- Typically how long does the installation for a door take?
- What should we do to prepare for the installation?
- Are your workman employees or sub-contractors?
- Do you need me to be there when the installation is taking place?
- Does your installation crew cleanup before they leave?
- Will there be any surprise charges when the installation starts?
- What would happen if my door was damaged on installation?
- Do I get to see my door before it's installed?
It should be less than half a day but sometimes if the sub-floor is damaged and requires some repairs it will take a full day.
First you have to make sure that the crew will have access to parking close to the working area. Move any furniture from the working area and remove any blinds, curtains, curtains rod, shutters or any bracket that touches the window frame. We suggest that you also cover your bed, computer, tv, etc. If there is any art on your walls you should take them down as well. And please remember to notify your alarm company of the work!
We have both hourly paid crews and sub-contractors. However, our sub-contractors work only for our company and have been doing so for a very long time. No matter who performs your installation, you will get the same quality of service and Verdun will honor our famous "no bull" 20 year warranty on product and installation.
It is preferable to have someone present on the job site for the installation. However, some jobs take more time to do and we understand that some people cannot take more than a few hours off work. Therefore we ask that you be there at least on the last day of the installation in order to do a final inspection and be sure that you are 100% happy with everything. It also allows us to answer any questions you may have. This will prevent us from having to go back on another occasion and you having to take more time off.
Every installation crew cleans up their work area before leaving. Keep in mind that there will always be some residual dust from the installation and you may need to vacuum more thoroughly afterwards.
At Verdun we are always upfront with our costs and will not have any surprise charges at the start of an installation. If we find minor surprises once we start the work (i.e. rotten wood) our installers will fix it at no extra cost. If it is a major problem we will then have to evaluate the case.
If anything were to happen before or during the installation, our installation crew would let you know and we would take care of either fixing or replacing the damaged part. Don’t forget our “no bull” warranty.
Our company does an inspection of every product before it leaves the office to make sure that any noticeable defects are noted and dealt with. If you wish to have a look at your product before the installation you may do so when the installers arrive on site.